In this instruction you will learn how to enter customer feedback (Compliments and Complaints Register).
This video also covers:
· Pathways for receipt of feedback
· How to create a Feedback Folio when required
· About the triage (approval and assignment) process
TIP: Whenever a field has a pen symbol at the end of it, you are able to edit that field. All changes are live and changes in folio fields will often occur even if you don’t select a tick, Save, or Update button.
We hope you have found this Simulated Learning Instruction useful, if you need any further support please email peopleandcultureteam@junctionaustralia.org.au
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