In this instruction you will learn how to set up email communication with a client or case manager.
Depending on your agencies configuration it is possible to send Individuals (clients) emails or SMS messages from the following locations in Penelope:
- Individual Profile
- Case
- Service File
- Service Event
- Group
- Group Event
This feature is particular useful as it keeps a record of all communication sent to a client within Penelope.
We hope you have found this Simulated Learning Instruction useful, if you need any further support please email peopleandcultureteam@junctionaustralia.org.au
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